When you founded your company, what were your goals? How have those evolved over time?
I started my company to provide additional income so my wife could stay home to raise our children. I spent the first few years of my business being a teacher by day and builder by night. In 2005, I made the transition to construction full time. What I noticed was I had the passion to provide clients with an experience that didn’t currently exist in my market. I want my clients to be confident they’ve partnered with someone who cares as much as they do about the investment they are making. I’ve spent many years developing systems and teams that maintain high levels of service and quality and we continue to build a culture of constant improvement.
How do you keep energy and passion for your craft?
I set aside time every day to research new products, techniques, best practices and gain inspiration with the creative work my peers produce in the industry. This inspires me to provide fresh ideas for clients looking to create homes that match their identity and lifestyle. Being creative and collaborative with the clients, interior designers, architects and trade partners throughout the entire process fuels my passion to provide the best service and quality possible.
You pride yourself on building personal relationships with clients, tell us about your process to assure each build is unique.
Relationships are everything! We bring solutions to make sure clients are briefed and advised on the best way to solve challenges. We customize our communication to align with each client’s preferences and provide a client portal where clients can view the budget, schedule, daily logs and updated pictures and drone videos. We also provide a “Friday Snippet” at the end of each week summarizing what we accomplished, what’s coming up next and any notable highlights of the week. Most of our clients are out of state, so the ability to see progress daily and weekly is an important way to maintain trust.
What does your process look like to accommodate budget, schedule and style?
We start the budget discussion by discussing all client goals and have honest conversations around their expectations. We honor each client’s desire to maximize their investment of time and resources. Our “3-legged stool” approach includes the architect, interior designer and builder, to allow us to collaborate and present a united and thoughtful vision that aligns with the clients’ style.
Building in Oregon’s Willamette Valley and Central Oregon Coast must have its challenges, what have you learned from building in these different environments?
Having the right teams in place is paramount in maintaining quality and consistency regardless of geographic location. Our trade partners commit to “go where we go” based on our long-term quality relationships. We also research the best products and install techniques that best fit the extreme weather our homes endure on the Oregon Coast.
How many projects do you take on throughout the year?
We typically have five to seven custom homes in various build stages at one time, and we typically have about four remodels in process each month.
Best materials to splurge on?
Windows, automatic window coverings, home automation, cabinets, the front door, landscaping and furniture.
What part of the build process do you find most rewarding?
Collaboration with architects, interior designers and trade professionals. There are many aspects of custom homes that require the team to put their “heads” together and figure out how to best achieve solutions.
