Maison, Inc. | www.maisoninc.com
Describe your design philosophy.
We offer experiences beyond the ordinary, a sophisticated mix of classic design, fresh style, and a dash of the unexpected. We approach every project with passion and perfectionism. Our relationships with our clients are enduring; built on trust, respect, and imagination.
How has your business evolved over time?
This will be our 25th year. I didn’t always see Maison, Inc. at the scale we are now. We started with a handful of us working out of 800 sq. ft. space on 21st Avenue. We now have 7500 sq. ft. for a work studio, retail destination, and trade program. We showcase the furniture lines we represent, new and vintage accessories, fine art, as well as to-the-trade design resources. We also have regular events hosting design luminaries from across the country.
How do you channel your passion for design into collaboration with contractors to bring a project vision to life?
All our designers are graduates of accredited design schools, and all have additional expertise and training. Technical skills and construction experience stand behind our work. I often speak about trust as it is essential. Every design firm has a reputation among material contractors and builders. With 25 years in business, we are understandably proud of our relationships. Clear communication is crucial.
Can you tell us about a collaboration integral to your work?
We are always delighted to collaborate with contractor Green Gables. They excel in project management and share many of our favorite tradespeople. Their exemplary professionalism, easy communication, and top-quality work is something we can depend on, and that is invaluable.
You have a reputation for unparalleled customer service; how do you approach problem-solving?
Design is—fundamentally—problem solving. I’m usually the first in the office every morning. I surround myself with hugely talented designers and creative thinkers. As we prep for projects, we each have a different perspective and innovative ideas that flow. Having deep relationships with master craftspeople that can address anything we can come up with, that’s why people hire us.
You are known for curating luxury home furnishings, what are the best materials to splurge on?
There is something subtle about true quality and the cerebral effect it can have: leaning into down pillows sewn locally in Italian fabric that you can disappear into; when you close a door solidly, with a handle that moves fluidly and with weight. There is a physical response when you touch a silk velvet that is different from touching polyester. In other words, quality isn’t visual, it is something you can feel, and it contributes in so many elemental ways to the experience of comfort.
What does “timeless” design mean to you?
It’s about ingenuity and the overall mix. It’s not about a label or a trend. We tend to shy away from the mass-produced and the ready-made, in favor of the tailor-made. We are also enthusiastic about incorporating the work of craftsmen and designers from other eras, and the objects collected by our clients over time.
What is next on the boards?
I’m really excited to finish my building across the street from Maison, Inc. and to welcome Terris Draheim Outdoor to the neighborhood. The energy is going to be off the charts!
